December 7, 2016
Feeling the burn of high energy costs? Inefficient fuel and outdated boiler systems can eat a big hole in your budget! There are two major reasons for this: Oil Is Expensive Is your building using oil instead of gas to heat your building? Oil is more expensive than natural gas. If you were using natural …
Continue Reading →December 7, 2016
Communication is the most important part of management. Communication with the Boards and residents are equally as important. When problems arise, you have to ask yourself if you’re going to be proactive about it, or just ignore the problems. Not Communicating with the Board: The Boards continuously have questions and need to contact their management …
Continue Reading →December 7, 2016
Too many management companies manage their properties from behind a desk. It happens with many, if not most, building management teams once they are given a contract! The principal owners of other management companies very rarely get out and walk the building from rooftop to boiler room – without physical inspection, you simply do not …
Continue Reading →December 5, 2014
Sterling Management utilizes AppFolio Software which offers a resident portal, email & text messaging, online maintenance requests, and work order management. The Boards maintains advanced financial access through this state-of-the-art software.
Continue Reading →October 7, 2013
Have you ever driven past a building in the middle of winter and you have seen the windows are wide open in some apartments? One of the major problems in this industry is that during the heating season some, apartments are too cold, while others are so hot that they need to open their windows. …
Continue Reading →September 29, 2013
Unfortunately, not all shareholders/unit owners are paying their maintenance/common charges in a timely manner. Management has to repeatedly request payment from residents, but too often, their voice goes unheard. Management’s requests are being put on the back burner, or ignored all together, because they do not know how to effectively communicate with residents or come …
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